AI systems for small and growing businesses
We get close to how your business runs, redesign the work, and build the software and automation to carry it. From customer enquiries and sales follow-ups to marketing and internal operations, the result is a working system your team can use.
The starting point
We start with the spreadsheets, message threads, and the one person who knows how everything works. That's where the real process lives, including what was promised, who owns the next step, and which answer is current.
Then we redesign the workflow around it. Your team can find the right information, move a task forward, and keep each handoff clear.
Start with the part of the business that needs attention. We can build around one workflow or connect several into a wider system.
We organize documents, processes, customer context, and internal know-how into a knowledge base your team can use for everyday questions, onboarding, and the workflows built on top.
We capture your positioning and voice, then connect campaign planning, content calendars, copy, review, and reporting in one workflow.
We connect prospect sourcing and verification to researched outreach in your voice, follow-ups, replies, and CRM updates.
We build assistants grounded in your catalogue, policies, and order information to answer routine questions and hand the rest to your team with context.
We connect ChatGPT or Claude to your business tools so your team can ask for updates, prepare quotes, update the CRM, and move work forward from one conversation.
We build customer products and internal tools, from CRMs and portals to quoting and scheduling. You get a working version to test with real users and build on.
Real work, built around the details of each business. Here's what those systems actually do.
Accounts payable
We built a workflow that takes an invoice from arrival to the accounting system, with people handling the exceptions.
Capture invoices arriving by email or WhatsApp and turn them into structured data.
Match each invoice to a purchase order and route it for approval.
Write approved invoices to the accounting system; send exceptions to a person.
Internal software
We built a web app for a service business that brings together its CRM, quoting, job scheduling, approvals, and live reporting. AI drafts follow-ups and summarizes accounts.
Connected operations
We connected a company database, CRM, and internal tools for use from ChatGPT or Claude. The owner can ask what's unpaid over 30 days and chase it, with permissions and an audit trail.
Prospect sourcing and verification, account research, tailored opening lines, sending, and replies connected to the pipeline.
Brand positioning and tone carried through campaign plans, content calendars, copy, creative direction, and human review.
A first-line assistant uses catalogue, policy, and order context to answer routine questions on WhatsApp and email, then passes the rest to a person.
Forward Deployed works where the work happens: alongside the people who know the customers, manage the details, and keep things moving.
We learn how your business runs, work out where AI can help, and build it into a process your team can use.
We walk through the process with you: the tools, the handoffs, the repeated tasks, and the places things get held up. Together, we choose one useful starting point.
For a focused first workflow, we aim to have a working system live in two weeks. We connect your information and tools, then test it against real examples with your team.
We help your team get comfortable with the system and document how it runs. From there, we can refine it, support it, or move on to the next part of the business.
The code lives in your repository, the data in your accounts, and the keys in your name.
The people who scope the work are the people who build it, alongside your team.
We agree a measure before starting, such as hours saved or faster turnaround, then check the result once the system is in everyday use.
We can start with an operations audit. We map how the work runs and give you a ranked plan: what to automate, what to rebuild, and what to leave alone, with effort and expected payback for each.
That's where we start. We look at your current systems and the connections available, then build what's needed to make the workflow work across them.
Yes. We can connect them to your company information and business tools so your team can look things up and take action in the same conversation. What we connect depends on your systems and the work you want to do.
You need someone who understands the work and can help us get the details right. We handle the technical setup and show your team how to use what we build.
Yes. A focused first project gives you a working system and a clear basis for deciding what to do next.
It depends on the workflow, the systems involved, and how much needs to be built. Once we've discussed the work, we'll put together a scope and price for you to review.
You own the system, with documentation and a handover for your team. We can also stay involved through a monthly partnership: running what we built, training your team, and building the next useful system.
Start a conversation
A rough description of how the work runs today is enough. We'll tell you plainly where we'd start and whether we're the right fit.